Tea Kalmbach shipping

Shipping our Campervan with RORO Colon to Cartagena January 2013

THIS IS A WARNING TO OTHER TRAVELERS TO USE SHIPPING AGENT
TEA KALMBACH PANAMA CITY

We can’t speak Spanish so we decide to get an agent to help us with the shipping.
We choose Tea Kalmbach to help us. She seems to be good so we trusted her and let her
do it all.
We got disappointed, at all the official office in Panama, there was no Tea Kalmbach or people from her, who can speak English, we got help from other travellers both in Panama and Manzanillo ( Colon ).
When we come to Cartagena, we talked to other people, and they told us we have paid too much, so we checked the prices with Wallenius Wilhelmsen Logistics. Here could we see that Tea Kalmbach had modified the official offer from Wallenius before she send it to us as an offer from Wallenius.
She have changed the prices and she have removed point 13 in the bottom.
She had typed 1250 US$ in B/L fee it was a mistake from her, she charged us 125 US$

We have send exact the same information to Tea Kalmbach and asked for her comments  for almost 2 weeks ago. Tea Kalmbach has not answered us.

Underneath you can see what we have paid Tea Kalmbach, and what we should have paid. 

The first offer is what Tea Kalmbach sent to us, the second is what we got from Wallenius on the exact same data for the car.

This is the offer Tea Kalmbach send us.
Per your request please see Wallenius Wilhelmsen Logistics’ rate offer below. Thank you for giving us an opportunity to serve you.

For latest schedules please click below:

Asia Australia Europe Middle East South America

WWL Rate Offer:

Commodity: Mercedes Benz Sprinter – Wheeled – Not To Exceed LWH 18 x 4.5 x 4.5 Meters up to 80 MT

Tariff / TLI #: 9901-05-0713 (Wed 16 Jan)

Routing (port to port): Manzanillo to Cartagena

SUBJECT TO ALL LOCAL PORT CHARGES AND SPACE/EQUIPMENT AVAILABILITY – FOR PORT INFORMATION PLEASE SEE BELOW

Disclaimers:
1) This offer is based on the information provided to Wallenius Wilhelmsen Logistics and does not apply to any U.S. Flag Cargo
2) Port/Crane costs are for the account of cargo. Receiving cost are based on the port’s governing tariff
3) Rate quote is based on space and service, availability at the time of shipment.
4) Rate quote is based on cargo detail provided and must be described as such on all documentation surrendered to WWL for processing. Rate is subject to change should there be a change to the cargo detail change in any way.
5) Rate quotes are valid for 30 days unless otherwise specified..
6) Tariff rates offered are subject to change without notice.
7) Rates are based on port/port service unless otherwise specified.
8) Wallenius Wilhelmsen Logistics is not responsible for personal effects when shipped in automobiles.
9) Rate quotes are based on suitable Carrier’s equipment being available to facilitate loading at time of booking.
10) Minimum B/L charges shall apply per current tariff rule.
11) MAFI minimums as per tariff will apply only on break-bulk cargo ex Australia/New Zealand to the U.S. only as per Carrier’s tariff unless otherwise specified.
12) Cargo to load on carriers equipment therefore demurrage and stripping charges for customers account. Contactt local WWL office at port of discharge to discuss free time available upon cargo arrival.

Our offer from Wallenius
Per your request please see Wallenius Wilhelmsen Logistics’ rate offer below. Thank you for giving us an opportunity to serve you.

For latest schedules please click below:

Asia Australia Europe Middle East South America
WWL Rate Offer:
Commodity: Mercedes Benz Sprinter campervan – Wheeled – Not To Exceed LWH 18 x 4.5 x 4.5 Meters up to 80 MT

Tariff / TLI #: 9901-05-0713

Routing (port to port): Manzanillo to Cartagena 

SUBJECT TO ALL LOCAL PORT CHARGES AND SPACE/EQUIPMENT AVAILABILITY – FOR PORT INFORMATION PLEASE SEE BELOW

Disclaimers:
1) This offer is based on the information provided to Wallenius Wilhelmsen Logistics and does not apply to any U.S. Flag Cargo
2) Port/Crane costs are for the account of cargo. Receiving cost are based on the port’s governing tariff
3) Rate quote is based on space and service, availability at the time of shipment.
4) Rate quote is based on cargo detail provided and must be described as such on all documentation surrendered to WWL for processing. Rate is subject to change should there be a change to the cargo detail change in any way.
5) Rate quotes are valid for 30 days unless otherwise specified..
6) Tariff rates offered are subject to change without notice.
7) Rates are based on port/port service unless otherwise specified.
8) Wallenius Wilhelmsen Logistics is not responsible for personal effects when shipped in automobiles.
9) Rate quotes are based on suitable Carrier’s equipment being available to facilitate loading at time of booking.
10) Minimum B/L charges shall apply per current tariff rule.
11) MAFI minimums as per tariff will apply only on break-bulk cargo ex Australia/New Zealand to the U.S. only as per Carrier’s tariff unless otherwise specified.
12) Cargo to load on carriers equipment therefore demurrage and stripping charges for customers account. Contactt local WWL office at port of discharge to discuss free time available upon cargo arrival.
13) A sulphur Regulation Charge of USD 0.55/cbm will apply for all cargo to and from EUROPE to and from US and Canada, unless otherwise specified on August 1, 2012.

It’s easy to get an offer from WWL on this link.
http://sagaweb.2wglobal.com/AppRequest/brcontainer.do?RequestLink=RR